Success for Capita Travel and Events and its customers at the 2017 Business Travel Awards

24 January 2017

Capita Travel and Events has been named ‘Travel Team of the Year’ at the 2017 Business Travel Awards, in partnership with its customer, Direct Line Group.

The judging panel, comprised of highly experienced industry professionals, commented: “Direct Line Group/Capita Travel and Events travel team are a true example of listening to your travellers, and working with your TMC, to make it work for everyone. Simply brilliant and a worthy winner.”

You can see how Capita Travel and Events and Direct Line group have built the collaborative partnership, and what people say about it, in this short video. Speaking about the team’s collaborative approach to multi-stakeholder satisfaction and traveller experiences, James Parkhouse, chief executive officer, Capita Travel and Events said: “Because we have such a strong  element of collaboration with Direct Line Group, it’s a partnership that we can innovate in. We’re able to move beyond some of the more standard travel management services to see how we can provide really good insight and analytics to help them make better buying decisions. My warm congratulations go to everyone involved in the day-to-day workings of this award winning relationship.”

Kevin Swindells, senior procurement manager for Capita Travel and Events’ customer Royal Mail Group, was awarded ‘Travel Buyer of the Year’ 2017. Commenting on the achievement, James Parkhouse continued: "Kevin’s recognition is well deserved. He has worked cohesively with our teams and his suppliers to get results and as the judges quite rightly cited, he is a highly skilled, driven individual, clearly passionate about what he does.”

Over 1,000 representatives of the business travel industry gathered at the prestigious awards night, which took place on 23 January 2017 at Grosvenor House in London.

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