We're in this together
Throughout the Coronavirus outbreak, we're here to help each other. This handy hub of information and advice has been put together to help you, whether you're continuing to travel, working from home or a mix of the two.
Whilst we are doing what we can to keep all information current, the situation rapidly changes, so along with this page we recommend regularly checking other sources of information from UK Governmental advice, through to country specific advice and guidance.
Planning your return to safe travel, meeting and events?
We've got your back.
Whether you're looking for a guide on returning to safe travel, want to book an approved Covid test or order a handy hygiene pack. We've got you covered.
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Before you travel
Being preparing with the right information is essential to staying safe and feeling confident. Prior to your trip, read the information and check out the links below to arm yourself with the right tools and knowledge.
By air and Eurostar
While the risk of catching an infection on an aircraft is typically lower than in a shopping center or an office environment, there are simple measures you can take to reduce the risks, like practicing hand hygiene, wearing a face covering and not touching your face. Don't travel when ill and should you experience symptoms, seek medical attention. For accurate and real-time information, please check specific country entry and transit requirements well before travel on the Government website of your destination. In some cases, you will be required to complete pre-travel mandatory documentation days before travel.
By rail and ground transport
Much like air travel, there are simple measures you can take to reduce risks while you travel. You should practice hand hygiene, wear face coverings and avoid touching your face. You should also, where possible, use e-ticketing facilities. If e-ticketing is available for your journey, instructions will be advised on your booking confirmation.
We are regularly communicating with our partners to understand the impact and effects of the situation on their business and services to our customers.
Our partners are extremely proactive in communicating changes to terms and conditions and regularly sharing this with our teams so they have the most up-to-date knowledge to support our customers with any bookings or cancellations.
Use the links below to view specific information provided by our partners and travel providers.