Winning Suppliers Announced at Industry-First Awards


Village Hotel Club, Virgin Atlantic Airways, London North Eastern Railway (LNER) and Lime Venue Portfolio were all winners at the Smarter Working Wellbeing Awards, the first wellbeing awards in the travel and MICE industries.


Winners were announced at the awards ceremony, sponsored by Vibe, on 6 February at the Mercure Hotel, Nottingham:


  • Village Hotel Club won Most Improved Wellbeing Offering – Accommodation.

  • Lime Venue Portfolio won Most Improved Wellbeing Offering - Venue

  • Virgin Atlantic Airways won Most Improved Wellbeing Offering – Air Transportation

  • London North Eastern Railway (LNER) won Most Improved Wellbeing Offering – Rail and Ground Transportation

The Smarter Working Wellbeing Awards were open for all suppliers to recognise and celebrate supplier excellence in delivering significant improvements to traveller wellbeing across the accommodation, venue, air transportation, rail and ground transportation sectors.


Entries were all scored independently by a judging panel comprising some of the most knowledgeable in the wellbeing and business travel and MICE industries: Scott Davies (CEO of the ITM), Laura Capell-Abra (Stress Matters founder), Amon Cohen (Business Travel Writer), Holly Bemrose (Travel Manager for RWE) and Samantha van Leeuwen (Head of Hotels & Venues for PwC).


“We are thrilled with the entries and the response from suppliers at the inaugural awards. We can maximise our unique intermediary role of a travel management company, to encourage more mindful initiatives so the traveller and delegate experience is enhanced.  We were delighted to have such a knowledgeable judging panel on-board and we hope next year’s awards will be even bigger and better next year,” Matthew Holman, Head of Traveller Wellbeing for Capita Travel and Events.


Entry for the 2021 awards will open to all industry suppliers in the Autumn.