Success stories

Staying ahead of the game for a successful event

Using expert knowledge to deliver a first class experience for award winning delegates, coordinating three multi-day incentive trips each year. 

Offering an outstanding experience

A long-standing partnership with one of Capgemini’s key divisions has seen Capita Travel and Events deliver Capgemini’s employee recognition awards trip for over five years.

One of Capgemini’s values, ‘people matter, results count’, mirrors the expert knowledge and outstanding service required to deliver first-class experiences for its employees.

The challenge

Each incentive trip is part of a three-trip per year award programme. A typical trip rewards 10 to 12 employees, each accompanied by one guest.

The main requirement of each trip is the coordination of a three-day incentive schedule at a five-star venue in mainland Europe.

As well as project management of all travel logistics, including flights and transfers, full planning of all day trip activities is required. The schedules must suitably reward winners from all over the UK, with diverse backgrounds and interests.

A unique and tailored programme

For most reward trips, the initial venue inspections are completed with Capgemini’s team. These help understand the spaces and potential activities that can be used to create a tailored and unique event programme with DMC partners.

Visiting a proposed shortlist of hotels and venues drives the final selection of those most suited to the customer requirements.

Following the inspections, a full event programme is finalised and logistical arrangements, including UK and overseas flights and transfers, are confirmed.

Solutions to challenges

Since April 2012, successful and memorable employee experiences have been managed in Lisbon, Madrid, Vienna, Berlin, Amsterdam, Prague and Budapest.

Each event brings its own challenges. The more unpredictable situations conquered for Capgemini include riots in Madrid and flight cancellations in Prague, and poor weather conditions in Lisbon.

Through effective pre-event and contingency planning, cool-headed event management expertise, and established relationships with DMC partners, the success of every event is assured.

“I would like to say a massive thank you for all your hard work during these events. Due to the thorough planning of each trip, we are always confident of having an outstanding event.”

Awards Trip Manager, Capgemini

Download: Capgemini success story

To see more on this, including a sample trip itinerary, download the full success story. 


Interested? Let’s have a chat about your company’s travel, meetings and events objectives - from the stuff that keeps you awake at night, to the everyday experiences of your employees! Call us on 0330 390 0340, or submit the details below, with an idea of the times that suit you for a call.