Premium Services

Our dedicated team of highly experienced specialists offer a personalised, end-to-end service for your executive travellers

We can ease the stress of managing business travel for your executive travellers. Our specialist team becomes an extension of your business and executive Personal Assistant/Executive Assistant (PA and EA) teams. 

We understand that many of our customers need high levels of security and discretion. All members of the team receive training and are well experienced in protecting traveller identity.

A seamless approach

Our experienced, professional and specialist UK-based team of experts deal with all of your executive travel, meetings and venue-find arrangements from start to finish. This includes anything from a standard business travel booking, to a family excursion.

Our strategic partnerships means we can negotiate late/cancellation fees and hold air fares, giving your executive travellers the flexibility they need.

Special attention

We follow quality control procedures such as daily reports through each step of the booking, ensuring that any changes are actioned without delay.

Your executive travellers can enjoy a stress-free and seamless transfer through a chauffeur service, airport parking and premium ‘meet and assist’ services in over 475 airports and train stations worldwide. We can even book chartered private jets or helicopter hire.

Personalised service

Your PAs/EAs and executive travellers will receive an enhanced customer experience and personalised service. From room temperature and extra pillows, to your preferred airplane seat, we go above and beyond to ensure the travellers' specialist requirements are met - no request is too small.

We follow quality control procedures such as daily reports through each step of the booking, ensuring that any changes are actioned without delay.

Support throughout

Using our traveller tracking technology and security measures, we protect and inform each of our customers, knowing where everyone is at any one time.

Our out of hours support team are available 24/7, 365 days a year for that added peace of mind. You will have a dedicated line into the Premium Services team, who are at hand ready to support your executive travellers and their family, even once they have returned.

Download: Premium Services takeaway

For more information on how we can offer a personalised, end-to-end service for your executive travellers, download our Premium Services takeaway.

Download

Bringing it all to life

Our specialists will always go that one step further to ensure we deliver the best possible service to meet your needs and wants. Click on our success stories below to see how we have done just that for our customers. 

Success stories

Success stories

Improved travel programme, cash flow and experiences

Reducing travel spend while improving cash flow and employee experiences for Burges Salmon.

Find out more

News and insights

Capita Travel and Events launch Smarter Working

Capita Travel and Events' approach enables businesses to avoid unnecessary travel and meetings spend, achieve best value and optimise traveller welfare.

Read more

Expert insights

Do we need personalisation in business travel?

Personalisation means tailoring a service or product to an individual’s needs and preferences. What does this mean for corporate travel and meetings?

Read more

Interested? Let’s have a chat about your company’s travel, meetings and events objectives - from the stuff that keeps you awake at night, to the everyday experiences of your employees! Call us on 0330 390 0340, or submit the details below, with an idea of the times that suit you for a call.