Who we are

By putting meetings at the heart of travel, we encourage smarter planning choices that drive down costs and improve traveller wellbeing, without compromising on value.

For nearly 50 years, we have brought together the most knowledgeable people in our industry, to transform traditional travel and meetings into Smarter working practices. We do this by working with UK organisations to understand how they buy, book and travel using our expertise, data and behavioural analytics.

If you're looking to go global, our partnership with GlobalStar Travel Management allows us to deliver in-country travel and meeting solutions, deploying the best technology an management within a global framework.

Our culture and values

Our services describe what we do, but it's our culture and the values we live by that defines who we are and how we work. 

So how do we work?

Our awards and accreditations

We are an award winning team, recognised for collaborative working partnerships that deliver great results for our customers.

Take a look


The world is evolving. As a business, we need to change with it. The increasing demand for accessible information and advances in technology means an increase in demand for energy and people.

Change for good

Our partners

Having a great relationship with our suppliers is what empowers us to offer full support and additional value to our customers whilst they're on the move.

Find out more

Supplier network

Our well-established supplier relationships gives you access to key transport providers and over 300,000 hotels, independent properties, budget brands, guesthouses and serviced apartments around the world. 

Our relationships

Meet our sister company, NYS

Your expert partner in meetings and event management.

Find out more

Our vision and purpose

“We will revolutionise business travel, meetings and events services through our knowledge, curiosity and innovation to enable every customer to realise the value of Smarter Working.”

Our journey

Our journey all began with one question - why should customers have to compromise and buy a general one-stop-shop, or a number of different specialists to meet all their travel and event needs? We knew business travel could be made simpler and smarter, and this is our journey about how we achieved it:

  1. Expotel was founded as a hotel reservations agency.

  2. Londsdale Travel was founded in Derby as a corporate travel management agency.

  3. Booking Services International (BSI) founded as a hotel reservations agency.

  4. Venues Event Management founded, booking corporate hotel accommodation before growing to
    an events organisation with over 100 employees.

  5. Capita plc acquires travel management company Lonsdale Travel.

  6. Capita plc acquires rail technology specialist Evolvi, and Harry Weeks. 

    Lonsdale Travel rebrands as Capita Business Travel.

    Over £120m turnover
    8th largest TMC in the UK

  7. Expotel Group acquires specialist conference and event management services agency - Venues Event Management.

    Capita plc acquires hotel, meeting and events specialist BSI.

    £355m turnover
    6th largest TMC in the UK

  8. Capita plc acquires Expotel Group Limited with subsidiaries including Venues Event Management, creating one of the
    UK's largest travel, meetings and event management companies.

  9. Capita Travel and Events Limited is formed, legally replacing Capita Business Travel.

  10. All companies become one brand, to form a powerful travel, meetings and events
    specialist business - Capita Travel and Events.

  11. Capita plc acquires events, meetings and business travel specialists, NYS Corporate Ltd.

  12. Capita Travel and Events partners with GlobalStar Travel Management to deliver in-country travel and meeting solutions in over 85 international locations.

  13. NYS Corporate rebranded as NYS Meetings and Events.

Interested? Let’s have a chat about your company’s travel, meetings and events objectives - from the stuff that keeps you awake at night, to the everyday experiences of your employees! Call us on 0330 390 0340, or submit your details below.